In today’s resource-scarce environment, leaders need maximum effort from everyone. They must be able to get introspection, ownership and follow through from three key groups: employees, peers and bosses. To do so, it is essential that leaders give timely and constructive feedback to their teams, influence peer performance without having position power and safely provide suggestions to bosses.

Many leaders are not fans of doing performance management. Although, some of the most effective coaching involves delivering bad news and negative feedback, it is also about recognizing and reinforcing appropriate and discretionary effort - the good stuff! Many have just one approach they use with everyone. One size doesn’t fit all.

How to:

• Create an environment that contributes to a free and open exchange of ideas

• Conduct effective coaching sessions by providing opportune and sufficient time, without interruptions

• Motivate others to try new things, think divergently and take calculated risks

• Help employees develop to their fullest potential

• Function as a coach, not an evaluator

• Assess progress based upon the starting point as well as the desired end state

• Provide individual and team feedback

• Counsel on performance shortfalls

• Encourage breakthrough performance

• Reset goals and performance plateaus

• Monitor and guide progress

How to:

• Recognize the uniqueness of each person and, in so doing, treat each equitably

• Tailor your approach for different situations and personalities

• Leverage coaching opportunities that occur regularly

• Encourage self-empowerment

• Decide who’s coachable and when to coach

• Develop a repertoire of constructive, engaging language

• Open and manage a difficult discussion

• Handle defensiveness and not cause it

• Ask the right introspective, open ended questions

• Avoid prescribing solutions instead of soliciting them

• Collaboratively agree to an improvement contract

• Coach up successfully

Schedule a COMPLIMENTARY CONSULTATION to explore your interests and determine if our collaboration is a good fit for you ... and for us.