Course Description

Leadership has changed dramatically.  Leaders are confronted with the diverse interpersonal challenges of delegating, instructing, empowering, evaluating, supporting and giving feedback. The shift is away from directly controlling, organizing and resolving, towards shared accountability and collaborative decision making. 

Coaching is a non-traditional means of achieving organizational goals by helping instruct and guide others so they may drive business objectives and, at the same time, grow and develop professionally. It is a philosophy of managing and teaching others.   It is a collaborative way of working with others. It is how you think; it is how you behave. It is not simply about being accommodating, it is a nuanced and learned skill set. Although essential, it is not why many chose their current career path.

The Aquilina Consulting Group has been a pioneer in the development of a practical, step by step coaching methodology which has been honed with years of hands on experience.

BENEFITS FOR YOU AND YOUR TEAM

  • Ability to differentiate between managing and coaching and when to use which approach, with whom

  • How to use motivators other than dollars to keep people engaged

  • How to avoid the most common coaching mistakes

  • Understanding the importance of timing in coaching and how to identify The Coachable Moment

  • Discovery of your own Achilles' heel in giving negative feedback and how it impacts your coaching effectiveness

  • Broadened coaching repertoire to be effective with different people and a wider array of situations

  • Develop a repertoire of constructive, engaging language

  • Open and manage a difficult discussion

  • Intensive practice in recognizable use cases

  • Personal feedback and individual coaching, leading to …

  • Self-improvement plan that can increase your effectiveness in all employee, customer, peer and boss feedback situations

What's Included

The Coachable Moment provides the keys to being a successful leader-coach. It will enable you to:

  • Gain introspection, ownership and follow through from employees, peers and bosses

  • Recognize and reward discretionary effort and superior achievement

  • Engage your top talent collaboratively, mapping out career paths which are inspiring, attainable and lead to greater retention  

  • Deliver the bad news and give negative feedback, without causing defensiveness, demotivating or drawing blood         

  • Set new stretch objectives for all of your people

  • Reinforce incremental performance gains

  • Motivate and support all levels of acceptable performance

Schedule a COMPLIMENTARY CONSULTATION to explore your interests and determine if our collaboration is a good fit for you ... and for us.