My clients often ask me about managing and coaching in difficult situations ... aka, dealing with difficult people!

Since we can’t control how others behave, and we should never, ever try, I thought it would be useful to share a few important reminders when addressing tough PEOPLE challenges.

Coaching is an honor. The research is filled with suggestions on how to do it effectively. I thought it would be helpful to boil it down. Over the years collaborating with so many wonderful clients, I’ve identified nine critical factors that work. “Work,” being the operative word.

There MUST be…

This blog draws heavily on Stoic philosophy (Marcus Aurelius, Seneca, Epictetus) to define resilience not as simply enduring stress, but as maintaining inner stability, decency, and clarity amid external challenges.

Here are valuable insights on the importance of resilient leadership and how to cultivate it.

Ever feel like traditional leadership training just … doesn't quite stick? You can read the books, listen to the lectures, but when faced with real-world challenges, you're back to square one.

That's where the power of role plays and simulation comes in. Forget the lectures! The best way to learn is by doing. Training isn't just about understanding; it's about experiencing, adapting, and ultimately, transforming.

Remote leadership and facilitation are now forced must haves; they are core competencies. Maximizing productivity when separated by geography and time zones have been magnified greatly by COVID. Now, the stark reality is the urgent need to learn how to work differently remotely, while being expected to continue to deliver at the highest level in a timely way. Here’s how to take the guesswork out of doing that.

Collaboration is easy! It is when you’re engaged with someone who is willing to collaborate with you! Otherwise, in ambiguous, controversial, passionate and ego fueled situations, collaboration is a challenge.

Richuals™ are easy to apply, time-tested, practical wisdom, culled from career and personal experience and insightful business and life lessons. They have helped guide me through common and difficult challenges, on the job and at home. I hope the same for you.

Think about your work week. What activity occupies most of your time? If you’re like most executives, managers and team leaders, the answer is simple … meetings! Our professional lives are consumed with endless, back-to-back meetings and team related activities.